In every organisation regardless of its size, there will be a time when it needs to communicate important business decisions and information, often challenging and sensitive for those tasked with their communication and distribution.
Typically there are two phases to the process, firstly the company strategy — what it hopes to achieve and how it plans to go about achieving it. This process is often summarised as Tell, Sell, Consult and Involve.
Secondly, and as importantly, the strategy required for delivering this process which encompasses identifying the appropriate Market, Message, Media and Measurement.
As an agency, we can work with you to help plan, implement and manage this most crucial and often sensitive business processes – that of internal communications.
The areas we cover include:
- Employee engagement
- Staff relocation
- Change management
- Benefits communication
- Internal marketing